Office of Research Computing

FAQs

  • For questions about email, Banner, Help-Desk and other services, check the ITS webpage   
  • What is the difference between a Backup and an Archive?

    Symantec White Paper: "Your Backup Is Not an Archive" 

    Backup vs Archive #1 (PDF) 

    Backup vs Archive #2 (PDF) 

  • What Scientific Software is available at Einstein?

    Some of the specialty software is described at: Specialty software information 

  • Who supports architecting, purchasing, configuring and maintaining computer hardware/software?

    We can help you with this, please see our Contacts page 

  • I need help with a very large computational problem!

    Please see our Contacts page 

  • What is the Van Etten Data Center?

    The Data Center is a facility built specifically for housing computer equipment. It has several levels of power and network redundancy, and offers a secure, controlled environment to house University's equipment.

    For more details, please see our Contacts page 

  • How do I include Research Computing costs in my grant submission?

    We will be happy to work with you on this. Please contact Dr. Eduardo Zaborowski 

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