Patient satisfaction initiatives include Press Ganey surveys, building better physician-patient communication, and publicly available physician report cards.
Network Performance Report
The Montefiore Medical Center Network Performance Group produces a highly customized monthly report providing a quantitative snapshot of the current state of the organization for medical leadership and governing bodies.
CMS Hospital Performance Measures
Hospital performance measures are a set of criteria defined by the Centers for Medicare & Medicaid Services (CMS) to evaluate how well hospitals care for patients with certain medical conditions or surgical procedures, as well as results from patient surveys about the quality of care they received.